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Shipping

We ship Australia-wide through the country's leading carrier networks. The right service is matched to your order at checkout based on item size, weight and delivery address — from fast express parcels to tail-lift pallet delivery for heavy generators.

B2B — delivery to a business/commercial address (forklift or dock usually available) B2C — delivery to a residential address Taillift — truck with a hydraulic lift that lowers heavy pallets safely to ground level

Premium & Express

Fastest

Priority, fully tracked delivery for urgent and time-critical orders.

FedEx

FedEx Premium

Our fastest parcel service — next-business-day delivery to most metro areas. Best for smaller, time-critical items.

StarTrack

StarTrack Premium

Priority nationwide delivery through StarTrack's premium network — fast, tracked and reliable across Australia.

Economy & Standard Road

Best value

Cost-effective road freight for non-urgent orders — a little longer in transit, easier on the wallet.

Northline

Northline B2B Road

Economical road freight to business and commercial addresses where a forklift or loading dock is available.

Northline

Northline B2C Road

Value-priced road freight to residential addresses — a great choice for non-urgent home deliveries.

StarTrack

StarTrack Standard

Reliable, fully tracked road delivery through StarTrack's national network — a dependable everyday option.

FedEx

FedEx Domestic Road Express B2B

Cost-effective road service to business addresses, balancing price and transit time.

FedEx

FedEx Domestic Road Express B2C

Cost-effective road service to residential addresses for standard, non-urgent orders.

Pallet & Large Freight

Heavy items

Palletised and oversized freight for heavy generators and bulky equipment. Choose a Taillift service if there's no forklift on site — the truck lowers your order to the ground for you.

Northline

Northline B2B Pallet

Palletised freight to business addresses with forklift or loading-dock access.

Northline

Northline B2B Pallet Taillift

Palletised freight to business addresses without a forklift — the truck's tail lift lowers your order to ground level.

Northline

Northline B2C Pallet Taillift

Palletised freight to homes, delivered with a tail-lift truck so heavy items are safely lowered to the ground.

FedEx

FedEx Domestic Pallet B2B

Palletised delivery to business addresses equipped to unload.

FedEx

FedEx Domestic Pallet B2C

Palletised delivery to residential addresses.

FedEx

FedEx Domestic Pallet Taillift B2B

Palletised delivery to business addresses with tail-lift assistance for ground-level unloading.

FedEx

FedEx Domestic Pallet Taillift B2C

Palletised delivery to homes with tail-lift assistance — ideal for heavy generators where no lifting equipment is on site.

Simons Transport

Simons Transport

Specialist heavy and oversized freight for large generators and bulky equipment that exceeds standard pallet limits.

Not sure which service applies to your order? The available options are calculated automatically at checkout from your item's size and your delivery postcode. If you have a loading dock or forklift, choose a standard (non-taillift) service to save on freight.

Important — please choose the service that matches your delivery site

Business (B2B) and non-taillift services assume delivery to a commercial address with a forklift or loading dock on hand to unload. If you select a B2B service but are shipping to a residential/domestic property, or you choose a non-taillift service and don't have a forklift on site to offload a palletised order, additional charges may be incurred — for example a taillift upgrade, re-delivery, or depot redirection fee. If you're at a home address or unsure, please select a B2C and/or Taillift service, or contact our team before ordering and we'll help you choose the right option.

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